• TERMS OF SERVICE
   

• Effective Date: March 13, 2026
  Last Updated: March 13, 2026
   

• These Terms of Service (“Terms”) establish a legally binding agreement between you and B4-UGO Services Ltd. (“Company,” “we,” “us,” or “our”), a corporation organized under the laws of Canada. These Terms govern your access to the Eternal Messages website, mobile application, and digital archival platform (collectively, the “Service”).

• By registering an account or accessing the Service, you signify your agreement to these Terms. If you do not agree, you must immediately cease all use of the Service.

• Eligibility

• Access to the Service is restricted to individuals who have reached the age of majority in their jurisdiction. Certain features, including the “Vault” application and the “I Heard...” game, are restricted to users aged 19 years or older.

• By using the Service, you represent and warrant that you meet these eligibility requirements.

• Description of Service

• The Service provides a secure digital repository for the archival of personal messages and sensitive information. Stored content may be released to designated recipients upon satisfaction of user-defined trigger conditions (the “Verification Cycle”).

• The Service functions solely as a digital storage and communication platform.

• The Company does not provide legal, financial, estate planning, or tax advice. The Company is not a law firm, estate planning service, trustee, executor, or fiduciary of any kind.

• Account Security and Responsibility

• You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

• You agree to provide accurate, current, and complete registration information and to promptly update such information as necessary.

• You must notify the Company immediately of any unauthorized use of your account or any other security breach.

• User Content and Intellectual Property

• You retain full ownership of all content you upload, store, or transmit through the Service (“User Content”).

• By uploading User Content, you grant the Company a limited, non-exclusive license to store, process, encrypt, and transmit that content solely for the purpose of operating and maintaining the Service.

• You represent and warrant that:

• • You have all necessary rights to the content you upload
  • Your content does not violate applicable laws
  • Your content does not infringe on intellectual property or privacy rights of any third party

• Prohibited Uses

• You agree not to use the Service to store, distribute, or transmit any content that:

• • violates any applicable law or regulation
  • infringes intellectual property rights
  • contains malware, viruses, or harmful code
  • promotes harassment, abuse, or threats
  • contains fraudulent or deceptive material
  • is used for illegal activities

• The Company reserves the right to suspend or terminate accounts that violate these restrictions.

• Security and Cryptographic Risks

• The Service utilizes industry-standard security measures, including encryption technologies such as AES-256, to protect stored information.

• However, no system of electronic storage or transmission can be guaranteed to be completely secure. By using the Service, you acknowledge that storing sensitive information—including passwords, credentials, or financial data—carries inherent security risks.

• You assume full responsibility for the decision to store such information within the Service.

• Subscription and Billing

• The Service is offered on a recurring subscription basis.

• By subscribing, you authorize the Company to charge the applicable subscription fees to your selected payment method in advance of each billing cycle.

• Subscriptions automatically renew unless canceled prior to the next renewal date.

• Fees are non-refundable except where required by applicable law.

• Cancellation and Data Termination

• You may cancel your subscription at any time through your account settings.

• Upon cancellation, your access to the Service will continue until the end of the current paid billing cycle.

• The Company reserves the right to suspend or terminate accounts that violate these Terms or engage in prohibited conduct.

• Upon account termination or prolonged inactivity, the Company may delete stored content after a reasonable retention period.

• Release of Messages

• When trigger conditions defined by the user are satisfied, archived messages may be released to the designated recipients according to the user's configured settings.

• While the Company implements verification procedures designed to support accurate message delivery, the Company does not guarantee that messages will always be delivered at the exact intended time or under all circumstances.

• Users are responsible for maintaining accurate trigger conditions, verification contacts, and account information.

• The Company is not responsible for the emotional impact of released messages or disputes arising between recipients and third parties.

• Service Availability

• The Company strives to maintain reliable service; however, the Service may be modified, suspended, or discontinued at any time without prior notice.

• The Company does not guarantee uninterrupted or error-free access to the Service.

• Technical Safeguards

• The Company implements commercially reasonable administrative, technical, and physical safeguards designed to protect personal data.

• However, no security system is completely immune from potential threats, and the Company cannot guarantee absolute security.

• Limitation of Liability

• To the maximum extent permitted by law, B4-UGO Services Ltd. shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to the use of the Service.

• In no event shall the Company's total liability exceed the total amount paid by the user for the Service during the twelve (12) months preceding the claim.

• Indemnification

• You agree to indemnify, defend, and hold harmless B4-UGO Services Ltd., its directors, officers, employees, and affiliates from any claims, damages, liabilities, or expenses arising from:

• • your use of the Service
  • your violation of these Terms
  • your User Content
  • your violation of any third-party rights

• Privacy

• Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect personal information.

• Modification of Terms

• The Company reserves the right to update or modify these Terms at any time.

• If material changes are made, users may be notified through the Service or via email. Continued use of the Service after such updates constitutes acceptance of the revised Terms.

• Force Majeure: The Company shall not be held liable for any delay or failure in performance under these Terms due to causes beyond its reasonable control, including but not limited to, natural disasters, pandemics, acts of war, or government regulations.

• User Responsibilities: You are responsible for ensuring that all information provided to the Company, including trigger conditions, recipient details, and other user data, is accurate, up-to-date, and complete. The Company is not responsible for errors or issues arising from outdated or inaccurate information provided by the user.

• Third-Party Services: The Service may include features or content that link to third-party websites or services, including payment processors or cloud storage providers. These third-party services are not controlled by the Company, and you acknowledge that they are subject to their own terms and privacy policies. The Company is not responsible for the actions or omissions of third parties.

• Modification of Features: The Company reserves the right to modify, add, or remove any features or functionalities of the Service at its discretion, without notice. This includes the ability to suspend or discontinue certain features or services altogether.

• Data Retention and Backup: The Company retains the right to delete or archive User Content after a period of inactivity. The Company makes reasonable efforts to back up User Content, but cannot guarantee that all data will be preserved indefinitely. It is the user’s responsibility to maintain copies of any important data.

• User Feedback: Any feedback, suggestions, or ideas you provide to the Company regarding the Service shall be the sole property of the Company. The Company shall have the right to use such feedback for any purpose without compensation to you.

• Termination for Convenience: The Company reserves the right to terminate or suspend access to the Service at its discretion, without cause, by providing you with notice. In such cases, any prepaid fees will be refunded on a pro-rata basis.

• Service Limitations: The Service may have storage, access, and functionality limitations based on the subscription tier. Users agree to comply with these limits and acknowledge that exceeding these limits may result in additional charges or restrictions on usage.

• User Termination Rights: You may terminate your account at any time, but fees already paid are generally non-refundable except as required by applicable law. If you believe you are entitled to a refund, please contact our support team within 30 days of the charge.

• Governing Law and Dispute Resolution

• These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein.

• Dispute Resolution: Any disputes that arise from or relate to these Terms shall be resolved through binding arbitration in the Province of British Columbia, Canada. Both parties agree to resolve disputes on an individual basis, and class actions, collective actions, or any representative proceedings are expressly prohibited. The arbitration will be conducted by a neutral arbitrator, and the parties agree to share the costs of arbitration equally unless otherwise ordered by the arbitrator.

• Contact Information

• info@B4-UGO.com 
  British Columbia, Canada

• Email: info@B4-UGO.com

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